The Writing Clear, Effective Email course will teach you how to write clear, professional emails. The email-writing course materials contain easy-to-understand explanations and a large number of examples so you can learn the skills on your own. This email course is divided into lessons, like a college course. You have access to the email-writing course materials for as long as you want to use them.

The Business Writing Center does not track progress through the email-writing self-study course. A version of the Writing Clear, Effective Email Self-study course is available in which the Business Writing Center will record your completion of lessons. The Business Writing Center will notify you or a manager that you have submitted the forms showing that you have completed the email-writing course lessons. That course is BWC356.

Because the self-study courses have no instructor contact, you will not receive a graduation certificate. If you want instructor contact and a graduation certificate, you should enroll in BWC350.

Tuition is $69. Volume discounts are available for BWC35.

Email-Writing Course Content

Lesson 1: Know Business Email Etiquette
Lesson 2: Use Short, Clear Sentences and Simple Punctuation
Lesson 3: Write Business Emails Concisely
Lesson 4: Avoid Clumsy Phrases, Complex Vocabulary, and Stiff Language
Lesson 5: Format Your Business Emails for Readability
Lesson 6: Proofread Your Business Emails
Lesson 7: Write a Clear, Meaningful Subject Line
Lesson 8: Write an Informative Beginning to the Business Email
Lesson 9: Use Headings, Generalizations, and Paragraphs
Lesson 10: Write a Cordial, Informative Conclusion to the Business Email
Lesson 11: Write Enough but Not Too Much
Lesson 12: Follow Up on your Business Emails

Business Writing Course Certificate

Writing Coaching by Dr. Robert Hogan

Business Writing InstructorDr. Robert Hogan teaches the coaching, tutoring, and individualized business writing courses. Dr. Hogan has been training writers for 40 years in universities, colleges of business, consulting companies, and professional writing companies. He has been a professor at the University of Pittsburgh, Allegheny County College, and Illinois State University College of Business. He was manager of communications in a telephone billing company and owner of a company writing documents on contract for government agencies and corporations.

More about Dr. Hogan and his courses you may take…

Worldwide Business Writing Training

Corporate and Government Training

Corporate discounts are available. Send an email to the Business Writing Center for more information: Email…

Government agencies and companies may purchase courses at the end of the fiscal year and defer registration of individuals in the courses for up to 12 months. Request information…

Dr. Hogan delivers workshops at company sites in general business writing, writing email, business report writing, writing letters, and principles of usage (grammar, punctuation, spelling, sentences, and word usage). More…

Worldwide Business Writing Training

6,600 Clients Worldwide

The Business Writing Center has trained staff from a broad range of organizations:

Companies – 5,768
Nonprofit organizations – 495
Military/government – 234
Colleges/universities – 143

See a sample list of the most recent 1,000 companies and agencies.

Writing Training Awards

Awards and Recognition

The Business Writing Center has been evaluated and has received awards or recognition from a number of organizations and media:

  • U.S. General Services Administration
  • Dun& Bradstreet
  • Department of Defense
  • National Association of Legal Assistants
  • HR-Wire
  • Florida Department of Health
  • Investor’s Business Daily
  • TechRepublic

See the list of awards