Instructions & Procedures Writing Courses
Clear instructions and procedures can make the difference between a useful product and a frustrating one, or between a safe procedure and a dangerous one.
Writing instructions with clarity keeps customers and employees safe, avoids liability, assures consistency, and increases efficiency. Our writing-instructions and writing-procedures courses help you meet your readers wherever they are, at any level of education, experience, or expertise, and explain what they need to know.
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Showing all 2 results in Instructions & Procedures Writing
Writing Clear Instructions and ProceduresIn-Depth $295.00
Writing Computer User Manuals and System DocumentationIn-Depth $295.00
Writing Instructions and ProceduresYou can learn to write instructions and procedures people can follow easily. They give readers a satisfying experience and success that reduces the need for additional support. The Business Writing Center offers two courses in writing instructions and writing procedures.
Writing Instructions and Writing ProceduresThis course in how to write instructions and procedures teaches the skills you need to write instructions and procedures in all areas of business. The course teaches you how to identify the tasks you must explain in the procedures, list the steps the reader must complete to be successful, explain the actions within the steps clearly and in order, write clear explanations, use words the reader will understand, and polish the procedures so they are correct and readable.
The online writing-instructions lessons contain clear explanations and many examples. You go at your own pace and submit assignments when you are ready. The instructor evaluates the activities and examinations, comments on skills learned and skills that still need polish, coaches you through learning the skills, and certifies your competence. You receive a graduation certificate for framing at the end of the course.
Course ContentLesson 1: Evaluate your readers.
Lesson 2: Perform a task analysis.
Lesson 3: Identify tasks, steps, and actions.
Lesson 4: Anticipate errors and identify remedies.
Instructions and procedures writing sample 1
Lesson 5: Write the introduction and conclusion.
Lesson 6: Write the tasks, steps, actions, possible errors, and remedies.
Instructions and procedures writing sample 2
Lesson 7: Use speed boxes and other aids.
Lesson 8: Use visual aids when possible.
Instructions and procedures writing sample 3
Lesson 9: Use clear, simple sentences.
Lesson 10: Use vocabulary the readers understand.
Instructions and procedures writing sample 4
Lesson 11: Create a visual blueprint.
Lesson 12: Test accuracy and usability.
Lesson 13: Edit and proofread.
Final instructions and procedures writing sample
Writing Computer User Manuals and System DocumentationThe writing user manuals course teaches the skills of writing documentation, users manuals, installation guides, and quick-reference guides. It teaches a task-oriented approach to writing user support material. All the writing is done from the user's point of view, not the system's. The goal of computer-user-support writing is to make the user successful and satisfied with the system.
The online lessons contain clear explanations and many examples. You go at your own pace and submit assignments when you are ready. The instructor evaluates the activities and examinations, comments on skills learned and skills that still need polish, coaches you through learning the skills, and certifies your competence. You receive a graduation certificate for framing at the end of the course.
You will go through the course at your own pace, so you can complete it within a few weeks. However, you have up to four months to complete the course so you can fit the study time into your schedule. All lessons must be finished within the four-month period.
Course ContentLesson 1: Introduction to Writing User Support Materials
Lesson 2: Understanding Users
Lesson 3: Planning the Project
Lesson 4: Doing the Task Analysis
Lesson 5: Working with Subject-Matter Experts
Lesson 6: Writing Steps and Actions So Users Cannot Misunderstand
Lesson 7: Using Illustrations, Screens
Lesson 8: Writing Online Help and Tutorials
Lesson 9: Choosing a Reader-friendly Format
Lesson 10: Writing the Quick-Reference Guide
Lesson 11: Usability Testing
Lesson 12: Editing, Proofreading, and Style
Lesson 13: Publishing the Manuals