The book, Explicit Business Writing: Best Practices for the Twenty-First Century, is a manual for competency-based training. It contains standards for explicit business writing and explanations of the best practices that attain the standards. The lists of standards have the page numbers of the matching best practice so a trainer can have trainees read the explanations of the best practices that will help them meet the standards.
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The Business Writing Center strongly suggests that a company or agency adopt a set of best practices customized from the list of best practices in the book and require that employees meet the standards. While that will require training and careful monitoring in the first year of the effort, eventually the standards will become part of the corporate culture. New employees will be culturalized to the standards and, after a brief period of training or even just reading the book, they will learn to meet the standards. The result will be a workforce that consistently communicates clearly.
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